This template is a general usability checklist. As every product, SaaS tool, app, and website is different, it will need to be adapted for your project(s).

• [ ] Navigation: is the app or software navigation and UX intuitive and easy to use? Can testers find their way around the app without difficulty?
• [ ] Readability: is the text/copy legible and easily understood? Are fonts and colors consistent across all pages?
• [ ] Accessibility: is the product or app accessible to users with disabilities, such as visual impairments? Are we adhering to web accessibility guidelines and best practices?
• [ ] Error handling and bugs: are error messages correctly displayed, and are they clear and helpful for users?
• [ ] Performance: does the software/product run as expected across different devices, operating systems, or browsers? If so, does it perform well across these testing environments?
• [ ] Load times and speed: are page load times as expected across every page of the app or product?
• [ ] User control: does the product give users control over their interactions? Does it feel responsive? Can they take the actions you want them to take?
• [ ] User flow and UX: is the user flow logical and intuitive? Can users complete tasks within a reasonable timeframe? When do they experience frustration?
• [ ] Self-help and documentation: Can users easily find self-help documents and content, is it accessible, and understandable for non-technical users?